Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Leonoli website, free resources, and paid digital products (“Services”).

When you use our website or purchase a product from us, you agree to these Terms.

Leonoli is operated by Leonoli, based in United Kingdom.

If you need to contact us, please email info@leonoli.com.

We sell digital products, including templates, prompts, systems, guides, and related resources.

Delivery is digital only. Access is usually provided immediately after checkout by download page, email, account access, or workspace link.

You are responsible for entering a valid email address at checkout. If you experience an access or delivery issue, contact us and we will make reasonable efforts to assist.

Leonoli products are intended to support qualified beauty, skin, and aesthetic professionals with communication, documentation, and workflow structure.

They are provided as business resources and should be reviewed and adapted by the purchaser before use in practice.

Leonoli products do not provide medical, diagnostic, prescriptive, legal, or regulatory advice.

They are not a substitute for professional training, clinical judgement, legal advice, insurance advice, or compliance review.

You remain fully responsible for how you use any content in your business, including reviewing, adapting, and approving outputs before using them with clients.

All Leonoli content, including templates, prompts, text, layouts, design, downloads, and branding, is owned by Leonoli or licensed to us and is protected by applicable intellectual property laws.

Subject to payment, we grant you a limited, non-exclusive, non-transferable, revocable licence to:

• use purchased materials in your own business;
• adapt outputs for your own client communication and internal workflows;
• store a reasonable number of copies for your own use and backup.

You may not:

• resell, sublicense, redistribute, share, publish, or upload the materials;
• copy or reproduce the materials for sale or public distribution;
• use the materials to create competing products or derivative products for sale;
• share purchased access with other practitioners, businesses, or teams unless we explicitly state that team use is included.

Prices are shown at the time of purchase.

Payment processing and checkout may be handled by a third-party provider, such as Lemon Squeezy.

Where applicable, VAT or other sales taxes may be added at checkout, depending on your location and the provider’s tax handling.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer law.

If you are a consumer and paid digital content supplied by us is faulty, not as described, or not supplied with reasonable care and skill where required, you may have legal rights to a repair, replacement, price reduction, or refund, depending on the circumstances and the applicable law.

If you believe a product is faulty or inaccessible, please contact us first at info@leonoli.com.

Our voluntary refund policy is set out separately here:

View Refund Policy →

This policy is in addition to, and does not replace, any rights you may have under law.

You agree not to misuse the website or Services, including by attempting to gain unauthorised access, copying restricted content without permission, sharing paid materials unlawfully, or using the Services in a way that is unlawful, misleading, or harmful.

We do not guarantee specific outcomes, revenue, client numbers, business results, or regulatory outcomes from using the Services.

To the fullest extent permitted by law, Leonoli will not be liable for any indirect or consequential loss, loss of profits, loss of business, loss of goodwill, loss of data, or business interruption arising from the use of, or inability to use, the Services.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence where applicable.

We may update, improve, withdraw, or change parts of the Services from time to time.

We may also update these Terms. The latest version will always be published on this page. By continuing to use the Services after an update, you agree to the revised Terms.

These Terms are governed by the laws of England and Wales, except where mandatory consumer protection laws in your country of residence apply.

Questions about these Terms?

info@leonoli.com

Or use our Contact page →