Skin clinics · Professional communication system
The messages your
clinic software
doesn't write.The messages your clinic
software doesn't write.
Draft clinic messages using the facts and next steps you provide. Reply to a client or improve your own draft, then review and edit the wording before sending. Leonoli also helps structure consultation summaries and aftercare messages for your review.
Try 3 messages free · Founding clinics lock £19/month
What this looks like in practice
Illustrative message examples. Same situation, different wording.
Client asks about results
"When will I see results?"
❌ Typical reply
You should start seeing improvement in a few weeks if you stay consistent.
✔ Leonoli reply
Thank you for sharing your expectations. I'm not able to provide outcomes or timelines. This can be reviewed further if needed.
Client has a reaction
"My skin is red, is this normal?"
❌ Typical reply
This is completely normal, there is nothing to worry about at this stage.
✔ Leonoli reply
Thank you for your message. I'm not able to assess this fully via message. If helpful, this can be reviewed in an appointment.
Client asks for advice
"What should I use now?"
❌ Typical reply
Use a gentle cleanser and avoid actives for now.
✔ Leonoli reply
I'm not able to recommend products via message. This can be discussed in an appointment if needed.
Client complaint
"I'm not happy with the results"
❌ Typical reply
I'm sorry to hear that, this usually settles and improves.
✔ Leonoli reply
Thank you for your message. Please outline your main concerns so we can review and agree on next steps.
Everything included for £19/month
✓ Consultation Summary System
Turn notes into structured, neutral client summaries — Email, DM, or documentation format.
✓ Aftercare & Follow-up System
Aftercare recaps, 48-hour check-ins, and gentle rebooking drafts for practitioner review.
✓ Tone & Boundary Control
Calibrate tone, remove risky wording, handle scope refusals professionally.
✓ Clinic & Inbox Situations
Policy responses, complaint handling, thread consolidation.
✓ Emergency Responses
Professional drafts for difficult situations including reaction messages, diagnosis requests, results pressure, complaints and requests for medical advice.
✓ Unlimited messages
No limits. Generate as many messages as your clinic needs.
Designed for independent skin clinics
Leonoli provides a UK-focused starting point for drafting clinic communication. You decide what is appropriate for your client, your practice and the requirements that apply to you.
Start with your confirmed facts
Give Leonoli the client's question, the clinic's next step and anything still undecided. Review the draft before it leaves your clinic.
Make the wording yours
Edit the draft for your clinic's tone, spelling and the details you are ready to share.
Keep professional judgement
Check every message against your own clinical responsibilities and applicable local requirements before sending.
Pricing
£19 / month
Full access to all four systems. Unlimited messages. Cancel anytime.
Founding clinics lock £19/month for life.
Keep the subscription active and the founding price stays yours. You review every draft — nothing sends itself.
No contracts. Cancel anytime. Instant access.
Free resource
UK Aesthetics Compliance Checklist
NMC prescribing rules in force from June 2025. ASA/CAP marketing compliance. Procedure risk tiers. 4 pages, plain language, free PDF.
Download free checklist →