Free template · Client communication · UK skin & aesthetic clinics
How to manage unrealistic client expectations (by message)
Correcting expectations in writing risks sounding blunt or dismissive if it's not handled carefully.
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✔ Leonoli reply
Thank you for sharing what you're hoping for. I want to be upfront that results vary and can't be guaranteed — this is something we can discuss in more detail at your consultation.
Free template
Thank you for sharing what you're hoping for. I want to be upfront that results vary and can't be guaranteed — this is something we can discuss in more detail at your consultation.
This acknowledges the client without promising a result or dismissing what they want.
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