Free template · Client communication · UK skin & aesthetic clinics
Aftercare message template for skin clinics
Aftercare messages that add generic advice — "keep skin clean, avoid touching" — not actually discussed at the appointment can create problems. Here's a controlled structure, and what to do when notes are incomplete.
The structure
Short intro — 1-2 lines, factual only
Aftercare steps — only what was actually said
Additional notes — only if explicitly stated
Missing / unclear information — if any steps weren't recorded
Worked example — incomplete notes
No aftercare steps were recorded.
Missing / unclear information (not provided): any aftercare instructions.
This is deliberate — the structure never invents generic advice to fill a gap. If it wasn't said, it doesn't appear.
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